FAQ's

I've put together a list of some questions which you may have below.
Should you have any other questions please feel free to use the "Contact" page or message me on Instagram.

 

How long will my order take?

All current order turnaround times can be seen in my shop announcement - link at the top of the page.
These times are BEFORE posting, therefore not including delivery time. 
Please only order if you can wait the full length of time stated.

 

How will I know my order has been placed successfully?

Once you place your order on my website you will receive an e-mail confirmation of your order automatically. I will only contact you should I need to discuss your order with you. You will also receive a dispatch e-mail with a tracking number once your order has been dispatched.


Can I choose my own colours for your items?

Yes, you certainly can! I have over 70 colours of felt available and over 60 colours of wool, so there is something to suit every colour scheme. If you'd like to discuss colour options please contact me either through the "Contact" page or message me on Instagram.


Are your cot mobiles suitable for all cot types?

The cot mobile arm attachment will fit most cot types but not them all. You will see a diagram on each listing with measurements. Please make sure you measure your cot before ordering.


How are your items sewn?

All of my sewn items are sewn lovingly by hand! Just me and my needle and thread. I love sewing by hand, even though its slower, I find it relaxing and I love doing it this way. Most items are then filled with toy stuffing which gives them a nice plump effect.


How can I contact you?

You can use the "Contact" form at the bottom of the page. E-mail me at nurserydecorbyamandalewis@gmail.com or send me a message me on Instagram.